Real Results from Real GTA Businesses
See how businesses across Toronto, Mississauga, Brampton, Markham, Vaughan, Oakville & the entire GTA are using custom AI agents to transform their operations, increase revenue, and deliver better customer experiences.
Scarborough Medical Clinic Automates 300+ Calls Per Week
The Challenge
A busy walk-in clinic in Scarborough was receiving over 400 calls per week. Front desk staff were overwhelmed, patients were waiting on hold for 8+ minutes, and 30% of calls were going to voicemail. The clinic was losing patients to competitors with faster response times.
Our Solution
We built a custom AI phone agent trained on the clinic's services, appointment types, operating hours, and PHIPA-compliant patient intake procedures. The agent handles scheduling, wait time inquiries, prescription refill requests, and general questions.
300+
calls handled by AI per week
0 min
average wait time (down from 8 min)
40%
reduction in front desk workload
95%
patient satisfaction with AI agent
“Our front desk staff can finally focus on in-person patient care instead of being glued to the phone all day. The AI agent handles everything we trained it to do - flawlessly.”
Dr. Sarah Chen
Medical Director
Brampton Municipality Deflects 40% of Call Center Volume
The Challenge
A GTA municipality was receiving thousands of citizen inquiries per month about bylaws, waste collection, permits, and property taxes. The call center was at capacity, wait times were growing, and citizens were increasingly frustrated with slow service.
Our Solution
We deployed a multilingual AI citizen services agent across web chat and phone channels. The agent was trained on municipal bylaws, waste collection schedules, permit requirements, property tax information, and common citizen inquiries.
40%
reduction in call center volume
24/7
citizen service availability
3 sec
average response time
EN/FR
bilingual service delivery
“Citizens can now get answers to their questions instantly, any time of day. The AI agent has transformed how we deliver services to our community.”
Marcus Thompson
Director of Operations
Mississauga Real Estate Brokerage Closes 3 Extra Deals
The Challenge
A top-producing real estate agent in Mississauga was losing leads to competitors because she could not respond fast enough. Web leads from Realtor.ca were going cold within minutes. After-hours inquiries received generic autoresponders that generated zero engagement.
Our Solution
We built a custom AI agent that responds to every new lead within 10 seconds - via text, email, and web chat. The agent qualifies buyers and sellers, answers property questions, and books viewings directly into the agent's calendar.
10 sec
average lead response time
3
extra deals closed in first quarter
65%
lead engagement rate (up from 15%)
24/7
lead capture and follow-up
“My AI agent follows up with every single lead within seconds. I closed 3 extra deals last quarter that I would have completely missed before. The ROI is incredible.”
Jennifer Rodriguez
Broker, RE/MAX Mississauga
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