Use Cases

AI Use Cases by Industry

Real examples of how Ontario businesses are using AI agents to save time, capture more leads, and deliver better customer experiences.

Patient Appointment Management

AI handles appointment booking, reminders, and rescheduling 24/7. Reduces no-shows by 35% and frees front desk staff for in-person patient care.

Results

  • 35% fewer no-shows
  • 2,000+ appointments managed monthly
  • 24/7 booking availability

Pre-Visit Intake

Patients complete medical history, insurance verification, and consent forms through AI conversation before arriving. Reduces check-in time from 15 minutes to 2 minutes.

Results

  • 85% pre-visit completion rate
  • 13 minutes saved per patient
  • Improved data accuracy

After-Hours Triage

AI answers patient questions after hours, provides guidance based on symptoms, and escalates urgent matters to on-call staff.

Results

  • 70% of inquiries resolved without callback
  • Urgent matters routed in under 30 seconds
  • PHIPA compliant

Lead Qualification

AI engages website visitors, qualifies buyers and sellers based on timeline, budget, and preferences, then books showings or consultations.

Results

  • 5x more leads engaged
  • 60% qualification rate
  • Instant response 24/7

Property Inquiries

AI answers questions about listings, provides property details, schedules viewings, and follows up with interested buyers.

Results

  • 200+ inquiries handled daily
  • 90% of questions answered instantly
  • Showing volume increased 40%

Tenant Communication

For property managers: AI handles tenant inquiries, maintenance requests, lease questions, and payment reminders.

Results

  • 55% reduction in tenant calls
  • Maintenance requests processed automatically
  • Rent collection reminders sent

Contractors & Home Services

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Quote Requests

AI captures project details, photos, and contact information from homeowners. Qualifies leads and schedules site visits for serious inquiries.

Results

  • 3x more quote requests captured
  • Project scope pre-documented
  • Site visits scheduled automatically

After-Hours Capture

AI answers calls and chats evenings and weekends when homeowners are actually home and thinking about projects.

Results

  • 45% of leads come after hours
  • Zero missed opportunities
  • Immediate response any time

Customer Service

AI handles questions about project timelines, provides updates, and coordinates scheduling changes without calling the job site.

Results

  • 80% of questions answered without callback
  • Real-time project updates
  • Happier customers

Service Appointment Booking

AI schedules service appointments, recommends services based on vehicle history, and sends maintenance reminders.

Results

  • 2x appointment volume handled
  • Service reminders increase bookings 30%
  • Wait times communicated accurately

Sales Lead Engagement

AI engages website visitors looking at inventory, qualifies budget and preferences, and books test drives with sales staff.

Results

  • 40% more test drives booked
  • Lead information pre-collected
  • 24/7 inventory questions answered

Parts and Warranty

AI handles parts availability questions, warranty coverage inquiries, and recall notification responses.

Results

  • Parts questions answered instantly
  • Warranty coverage explained clearly
  • Recall compliance improved

Restaurants & Hospitality

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Reservation Management

AI handles reservation booking, modifications, and cancellations. Manages waitlists and sends confirmation reminders.

Results

  • No-shows reduced 40%
  • Phone time reduced 3 hours daily
  • Tables filled more efficiently

Order Taking

AI takes phone orders for takeout and delivery, handles special requests, and processes payments.

Results

  • Order accuracy improved 95%
  • Phone wait times eliminated
  • Upselling recommendations included

Event and Catering

AI handles catering inquiries, collects event details, provides quotes, and schedules consultations for large events.

Results

  • 2x catering inquiries converted
  • Event details captured completely
  • Follow-up automated

Property Management

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Maintenance Requests

Tenants submit maintenance requests through AI, which categorizes urgency, collects details and photos, and dispatches to contractors.

Results

  • Requests processed in minutes vs hours
  • Emergency routing under 2 minutes
  • Full documentation captured

Leasing Inquiries

AI responds to rental inquiries, qualifies applicants, answers questions about units, and schedules showings.

Results

  • 70% faster response to inquiries
  • Qualified leads only reach staff
  • Showings scheduled automatically

Tenant Communication

AI handles routine tenant questions about policies, payments, and building information without staff involvement.

Results

  • 55% reduction in tenant calls
  • Instant answers 24/7
  • Consistent policy communication

Admissions Inquiries

AI answers prospective student questions, provides program information, and guides through the application process.

Results

  • 80% of questions answered instantly
  • Application completion improved
  • Tours scheduled automatically

Student Services

AI handles common student questions about schedules, policies, deadlines, and campus resources.

Results

  • Staff freed for complex issues
  • 24/7 student support
  • Consistent information delivery

Parent Communication

AI provides updates to parents, answers questions about school events, and handles permission and form collection.

Results

  • Parent engagement increased
  • Office calls reduced 40%
  • Forms collected digitally

See What AI Can Do for Your Business

Every business is different. Let us show you specific use cases and ROI projections for your situation.