AI Use Cases by Industry
Real examples of how Ontario businesses are using AI agents to save time, capture more leads, and deliver better customer experiences.
Healthcare
View service detailsPatient Appointment Management
AI handles appointment booking, reminders, and rescheduling 24/7. Reduces no-shows by 35% and frees front desk staff for in-person patient care.
Results
- 35% fewer no-shows
- 2,000+ appointments managed monthly
- 24/7 booking availability
Pre-Visit Intake
Patients complete medical history, insurance verification, and consent forms through AI conversation before arriving. Reduces check-in time from 15 minutes to 2 minutes.
Results
- 85% pre-visit completion rate
- 13 minutes saved per patient
- Improved data accuracy
After-Hours Triage
AI answers patient questions after hours, provides guidance based on symptoms, and escalates urgent matters to on-call staff.
Results
- 70% of inquiries resolved without callback
- Urgent matters routed in under 30 seconds
- PHIPA compliant
Legal Services
View service detailsClient Intake and Qualification
AI handles initial client inquiries, qualifies case types, collects preliminary information, and schedules consultations with appropriate attorneys.
Results
- 60% of inquiries qualified automatically
- 3x faster lead response
- Case information pre-collected
Document Processing
AI extracts key information from contracts and legal documents, flags issues, and prepares summaries for attorney review.
Results
- 80% reduction in document review time
- Key terms extracted automatically
- Consistency across all documents
Client Communication
AI provides case status updates, answers common questions, and handles routine correspondence while maintaining attorney-client privilege.
Results
- 40% reduction in status inquiry calls
- Clients informed 24/7
- Full audit trail maintained
Real Estate
View service detailsLead Qualification
AI engages website visitors, qualifies buyers and sellers based on timeline, budget, and preferences, then books showings or consultations.
Results
- 5x more leads engaged
- 60% qualification rate
- Instant response 24/7
Property Inquiries
AI answers questions about listings, provides property details, schedules viewings, and follows up with interested buyers.
Results
- 200+ inquiries handled daily
- 90% of questions answered instantly
- Showing volume increased 40%
Tenant Communication
For property managers: AI handles tenant inquiries, maintenance requests, lease questions, and payment reminders.
Results
- 55% reduction in tenant calls
- Maintenance requests processed automatically
- Rent collection reminders sent
Contractors & Home Services
View service detailsQuote Requests
AI captures project details, photos, and contact information from homeowners. Qualifies leads and schedules site visits for serious inquiries.
Results
- 3x more quote requests captured
- Project scope pre-documented
- Site visits scheduled automatically
After-Hours Capture
AI answers calls and chats evenings and weekends when homeowners are actually home and thinking about projects.
Results
- 45% of leads come after hours
- Zero missed opportunities
- Immediate response any time
Customer Service
AI handles questions about project timelines, provides updates, and coordinates scheduling changes without calling the job site.
Results
- 80% of questions answered without callback
- Real-time project updates
- Happier customers
Automotive
View service detailsService Appointment Booking
AI schedules service appointments, recommends services based on vehicle history, and sends maintenance reminders.
Results
- 2x appointment volume handled
- Service reminders increase bookings 30%
- Wait times communicated accurately
Sales Lead Engagement
AI engages website visitors looking at inventory, qualifies budget and preferences, and books test drives with sales staff.
Results
- 40% more test drives booked
- Lead information pre-collected
- 24/7 inventory questions answered
Parts and Warranty
AI handles parts availability questions, warranty coverage inquiries, and recall notification responses.
Results
- Parts questions answered instantly
- Warranty coverage explained clearly
- Recall compliance improved
Restaurants & Hospitality
View service detailsReservation Management
AI handles reservation booking, modifications, and cancellations. Manages waitlists and sends confirmation reminders.
Results
- No-shows reduced 40%
- Phone time reduced 3 hours daily
- Tables filled more efficiently
Order Taking
AI takes phone orders for takeout and delivery, handles special requests, and processes payments.
Results
- Order accuracy improved 95%
- Phone wait times eliminated
- Upselling recommendations included
Event and Catering
AI handles catering inquiries, collects event details, provides quotes, and schedules consultations for large events.
Results
- 2x catering inquiries converted
- Event details captured completely
- Follow-up automated
Property Management
View service detailsMaintenance Requests
Tenants submit maintenance requests through AI, which categorizes urgency, collects details and photos, and dispatches to contractors.
Results
- Requests processed in minutes vs hours
- Emergency routing under 2 minutes
- Full documentation captured
Leasing Inquiries
AI responds to rental inquiries, qualifies applicants, answers questions about units, and schedules showings.
Results
- 70% faster response to inquiries
- Qualified leads only reach staff
- Showings scheduled automatically
Tenant Communication
AI handles routine tenant questions about policies, payments, and building information without staff involvement.
Results
- 55% reduction in tenant calls
- Instant answers 24/7
- Consistent policy communication
Education
View service detailsAdmissions Inquiries
AI answers prospective student questions, provides program information, and guides through the application process.
Results
- 80% of questions answered instantly
- Application completion improved
- Tours scheduled automatically
Student Services
AI handles common student questions about schedules, policies, deadlines, and campus resources.
Results
- Staff freed for complex issues
- 24/7 student support
- Consistent information delivery
Parent Communication
AI provides updates to parents, answers questions about school events, and handles permission and form collection.
Results
- Parent engagement increased
- Office calls reduced 40%
- Forms collected digitally